travel-tips

Essential Strategies for Managing Travel Disruptions (USA Edition)

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There is a lot of attention being paid to flight delays and cancellations right now due to the current 2025 government shutdown. This has impacted TSA, Air Traffic Controllers, and other staffing, which is causing many of the issues, but delays and cancellations can happen at any time. It’s not like flight work perfectly even when the weather or government is running smoothly. So what can you do if your flight is impacted?

I’ve been a fan of Samantha Brown, the travel expert, for years. On her Instagram feed, she posted some tips for this.

What you want to do is make sure you have the airline’s app on your device and also check out the US Department of Transportation Airline Cancellation and Delay Dashboard, or the similar Customer Service Dashboard, which seems to offer much of the same information.

This will give you information on what each major airline offers when there is a delay beyond their control or within their control.

This website also provides other information, such as the family seating policy and some other good information. I was surprised at how well this is presented. You might still run into issues with airline staff on the ground when they are under stress, inexperienced, or power tripping, but at least you have the rules in front of you and can choose your options.

The other thing that Samantha Brown points out is that some airlines also have meal vouchers on their apps that automatically load into your account when there are IROPS. United, Southwest, American, and Delta can do this as far as I can tell, but United seems to be the best at it to date.

Some of these vouchers are issued in the form of a Mastercard or Discover card and can also be loaded into your restaurant apps. Some airlines like ANA, United, Alaska, Delta, and I’m sure others issue these via a Mastercard or Discover Giftcard, usually. These can be loaded into apps for various restaurants.

If you choose to load these into a restaurant app it may ask for your name and the billing address. The billing address is usually: use 1475 E Woodfield Rd, Schaumburg, IL 60173 as the issuer of the cards or voucher, “most” of the time, but YMMV.

List of apps to load airline meal vouchers to or buy gift cards from:

  • Starbucks ->(use 1475 E Woodfield Rd, Schaumburg, IL 60173 as billing address as a workaround)
  • Chick Fil-A
  • McDonalds
  • Panera
  • Peets Coffee
  • Molly Moon
  • Crumbl
  • Dunkin’ Donuts (and I assume Baskin-Robbins)

Does not work:

  • Chipotle
  • Burger King

I assume there are other restaurant apps these work on. It’s reported that you can use these to buy gift cards as well. You should be able to buy Jason’s Deli gift cards through their site. They ask for billing info, so use first/last names on your voucher and the 1475 East Woodfield Road address above. It only seems to work for e-cards, but not for physical (mailed) gift cards.

When it comes to trip delay insurance coverage through purchased policies or through cards like the Chase Sapphire Reserve, you will need proof of this delay, or they can deny the claim. The best way to get that is to ask for documentation from the gate agent or other staff for a “Military Excuse” form or another document explaining the reason for the delay. If it is a weather-related delay, I would try to gather screenshots from your phone or from other sources on the weather event, as it can be impossible to get that after the fact. ask me how I know this… I would even suggest taking photos of the departure boards or anything you can think of to document the delay or cancellation to help your insurance claim.

Hopefully, you don’t need any of this information, but a few tips can help you avoid standing in long lines after a delay or cancellation. Godspeed and Safe Travels.

Did Southwest let Chase declare their points are worth less than 1 cent each?

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My wife has the Southwest Priority Card until the annual fee goes up next year. She just got a spend promo from Chase. These are pretty typical and usually provide 5x points for spend in certain categories. We always sign up for them, but usually can’t max them out unless it’s something good like Amazon spending. I guess you could say I am pretty well-versed on these and the fine print.

We currently have several cards with gas, grocery, and restaurant deals from 3x to 5x, but this new Southwest one caught my eye.

As you can see, it is 4% up to $40 through September. I thought, well, that is pretty good and easy to max out, even if we buy most of our groceries at Walmart, which doesn’t count. But then I read the fine print.

OK, still 4% back up to $40, so doing my public school math, that is $1,000 to get $40, I’m in, or at least I’ll register. But then it dawned on me…why? Why cashback, why not points or miles? Now I know Freedom does this as cash back, but it really ends up being points.

Maybe I’m dumb, but since we prefer airline credit cards, wouldn’t you think Chase would assume we want miles or points instead of cash? If I just wanted a cash rewards card, I’d just do that. I’m sure I’m reading too much into all this, but it will be interesting to see how we earn this bonus. Of course, it takes 6 to 8 weeks because, well, it’s 2025.

My conclusion on this is if they want to pay us 4% cash back instead of the typical 5x points, does that mean Southwest points are worth less than 1 cent each? My reasoning is that if this were 5x points, I’d earn 5,000 points, not $40 for the same $1,000 spend on this card.

If my math is correct, 5,000 points at $40 is about .008 per point.

Next time, Chase, just give me points, it’s a game, not real life, to me in this space. I’m trying to earn a vacation here, not $40.

I’d even add that if I had $40 in Southwest points, which we now know is 5,000 points, I’d be spending them only on Southwest, so the cost for them to provide that 5,000 worth of service would likely be worth less and give them more profit. I suppose Chase doesn’t see it that way.

Are the Changes to Citi AAdvantage Business World Elite Mastercard a game changer?

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I have a couple of small businesses and like all good churners I have a few business credit cards for those purposes. This includes the Citibank American Airlines Work Elite Mastercard. It’s always been an OK card with decent earn rates towards American Airlines AAdvantage miles and the sign-up bonus was good. It’s good for small businesses where you can add and manage additional cardholders. To me, it was about like their other personal platinum-flavored cards. It usually offers a SUB of around 70,000’ish miles and a low annual fee. Earns 2x on some things like telecommunications and 2x on gas as long as you only want 1x loyalty points for that with the other 1x being “bonus” miles only. Yawn.

This card is not to be confused with the Barclay Aviator Business card but yet it’s about the same.

So why are we talking about this card now and how could it be a game changer for a few select people chasing status or benefits?

They are changing this card and how it’s going to reward you.

Citibank just released changes to this card as follows:

Enjoy your new, exclusive AAdvantage Business™ membership benefits as a Citi® / AAdvantage Business™ cardmember, now available to you and your Authorized Users.

 
 What’s new 
 
 • We’ve updated our name to Citi®/ AAdvantage Business™ World Elite Mastercard® to better reflect the new value of your added benefits with the AAdvantage Business™ program. You will not be immediately reissued a new card with this change. 
 
 • With your AAdvantage Business™ membership, miles your company earns from eligible purchases made with the Citi® / AAdvantage Business™ card will now accrue to your AAdvantage Business™ account. They can be distributed to any registered employee at no cost, for use on flights, upgrades, car rentals and more. 
 
 • Each registered cardmember, the Primary and any Authorized Users, earns Loyalty Points toward status from eligible purchases made with the Citi® / AAdvantage Business™ card in their name. 
 
 
 • As a Citi® / AAdvantage Business™ cardmember, your company enjoys waived program requirements. Your miles are always available for you to use, no need to meet the $5,000 spend and 5 traveler minimums. 
 
 Same great benefits 
 
 • Continue to earn 2X miles on eligible American Airlines purchases, 2X miles at telecommunications merchants and cable and satellite providers, and 2X miles on car rental merchants and at gas stations 
 
 • Earn 1 mile for every $1 spent on all other eligible purchases made with your Citi® / AAdvantage Business™ card. 
 
 • As the Primary Cardmember, you’ll continue to enjoy your first checked bag free on domestic American Airlines itineraries, plus preferred boarding on American Airlines flights. 
 
 If you haven’t already, invite your Authorized Users and employees to register with your AAdvantage Business™ account and start earning miles for your business right away. Authorized Users must register to participate in the AAdvantage Business™ program, or their card account may be closed. Visit the travel management portal to get started.

So what? Well, look at the fine print. “In Theory” it seems that your employees (or other additional cardholders in 2-player mode) will earn 1x loyalty points on purchases but as the “business owner,” you will also earn 1x loyalty points on those purchases. While higher-level cards may earn high-level spending bonuses this is pretty sweet but not unusual.

But…Imagine if you will, you have a small business and you have your wife, your college student child, and your deadbeat cousin, and some actual, good employees all spending on this card. It “seems” like “In Theory” that all that cash flow going through those employee cards you would earn extra loyalty points plus business points for what they are doing daily like buying gas. Imagine you have a thriving small business where you have 10 or 20 employees doing this. Citi includes a graphic on this as well to prove my point.

Here it is again from their FAQ:

“Miles earned from the Primary Cardmember and Authorized Users post to the company’s AAdvantage Business™ account. Each card member (Primary and employee) earns Loyalty Points on their card purchases. Loyalty Points earned by the Primary Cardmember post to the Primary’s AAdvantage® account. Loyalty Points earned by the employee post to the employee’s AAdvantage® account.”

Now, maybe it’s not the big of a deal as a standard additional cardholder on your personal account would also contribute to your loyalty points but this allows you to have many employees contribute from the way I read this.

If you are looking to sign up and get the best sign-up bonus for such a card I’d suggest checking out the Frequent Miler blog’s “Best Offers” page as a good place to start your research.