My attempt to get the other 10k SPG points from AMEX

I recently got the SPG Amex card with the 25,000 bonus points. They are now offering 35,000 SPG points. I used the Amex live chat feature to see if they would pony up the other 10,000 points or would call my bluff on canceling my card. Here is what happened

amex chat 1

Amex chat 2

amex chat 3

Amex chat 5Amex chat 4

Oh well. I’ve never had good luck with American Express. I guess I need to keep my business with Citi, Chase and BofA who treat me way better.

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